Vienna Airport Informational Guide to Vienna International Airport (VIE) - Non Official

Vienna Airport Services

Wi-Fi 

There is free Internet access in all areas of the terminal.

Parenting Rooms

Find along the airport terminal dedicated spaces to parenting.

Baggage Service Centres

There are baggage services centres located in Terminal 1 - check-in area - and Terminal 3.

Service hours: 05:30h until 23:00h.

Services: Baggage wrapping, wardrobe, bike box, left luggage service, porter services. 

Lost and Found

For passengers that have lost any item, Lost and Found office is located in Terminal 1.

Service hours: 09:00-12:00h; 12:45 to 17:00h. 

Medical Centre

There is a medical centre in the Arrivals area. 

Prayer Rooms

Want to take a moment to pray before boarding your flight?

Find prayer rooms available to all religions in the following locations: Plaza, Terminal 3 level 2 and Terminal 3 (non Schengen area).

For Christian church services, mass is celebrated on Sundays at 08:00 am. 

Currency Exchange

For currency exchange services, find exchange booths in the Arrivals level, in Terminal 1 (level 1), and in concourses D, F and G.

Visitors Deck

Want to get a panoramic view of the airport? Then come to the Visitors Deck.

It is located in Terminal 3 close to the B, C, and D concourses access corridor.

Family Fun Gate

Have fun with your family and kids in the Family Fun Gate.

It is located in the F gates concourse, close to Terminal 3 (access is done by Terminal 3).

HOTELs

Moxy Vienna Airport and NH Vienna Airport Hotels are available next to the Airport. 

smoking area

There are designated areas where passengers can eat. 

OTHER SERVICES

- Restaurants and cafés
- Police Station 
- Meeting Points
- Pharmacy
- ATMs
- Information points
- Porter Service
- Luggage Trolleys
- Office Space
- VIP Service
- VAT Refund
- Shops and Duty Free

LOUNGES

Jet Lounge (Schengen): Terminal 1 and 2. Open from 05:00am to 09:00pm. Services: Showers, snacks, Wi-Fi, TV, Newspapers and magazines, telephones. 

Air Lounge (Non-Schengen): Terminal 1 and 2. Open from 05:00am to 12:00am. Services: Food, snacks, Wi-Fi, TV, Internet Terminals, Telephones. 

Austrian Airlines Business Lounge: Terminal 1. From 08:00am to 08:00pm. Services: Snacks, showers, Wi-Fi, TV, Internet Terminals, printer copiers, non-smoking. 

Austrian Airlines HON Circle Lounge: Terminal 3. From 05:30am to 10:30pm. Services: Wi-Fi, snacks, flights monitors, TV, Internet Terminals, Telephones, among others. 

Austrian Airlines Senator Lounge: Terminal 3. From 05:30am to 10:30pm. Services: Food, Wi-Fi, snacks, drinks, TV, Internet Terminals, Printers and copiers, among others. 

Austrian Airlines Business Lounge: Terminal 3. From 05:30am to 10:30pm. Services: Snacks, drinks, Wi-Fi,TV, Internet Terminals, printers and copiers. 

Sky Lounge (Schengen): Terminal 3. From 05:00am to 10:00pm. Services: Drinks, showers, snacks, Wi-Fi, TV, Internet Terminals, Telephones, Smoking Area. 

Austrian Airlines HON Circle Lounge: Terminal 3. From 05:30am to 11:30pm. Services: Snacks, showers, Wi-Fi, TV, Internet Terminals, printers and copiers. 

Austrian Airlines Senator Lounge: Terminal 3. From 05:30am to 11:30pm. Services: Food, Wi-Fi, snacks, showers, drinks. 

Austrian Airlines Business Lounge: Terminal 3. From 05:30am to 11:00pm. Services: Snacks, Wi-Fi, showers, TV, Internet terminals, among others. 

Sky Lounge (Non-Schengen): Terminal 3. Open from 05:00am to 10:00pm. Services: Wi-Fi, showers, snacks, drinks, TV, Internet Terminals, Telephones, Smoking area. 

Purchase your pass to Vienna Airport Lounges